Authenticity

Authenticity at Omyra rests on three things, in this order: where a piece comes from, how it is inspected, and what we put in writing about it. We don't ask you to trust a logo. We ask you to trust the process.

1 — Provenance

Every piece in the catalogue is sourced from an authorised outlet channel of the source house. We don't deal with parallel imports, grey-market resellers, unmarked goods, or aftermarket "authenticated" lots. Where the channel has shipping documentation, that documentation is retained on file.

2 — Inspection

Every piece is inspected on arrival against the source-house specifications for that model — leather grain and finish, hardware, lining, stitching, serial / heat stamp / date code where the house uses one, and packaging completeness. Any inspection note that is materially relevant to a buyer becomes part of the listing's condition section before the listing goes live.

3 — Documentation

You can request authenticity documentation for any piece in the catalogue, before or after purchase, at no charge. Documentation is sent by email and includes:

Source channel attestation
Photos of the relevant authenticity markers (heat stamp, date code, serial chip, hardware engravings)
Inspection notes from the Omyra arrival check

If a piece is found inauthentic

If after delivery you can demonstrate via a recognised authentication service that an Omyra-supplied piece is not authentic, we issue a full refund — including return shipping — and we remove the SKU from the catalogue pending an internal audit. This has not happened, and the policy is here so you know what would.

What we are not

Omyra is not an authorised retailer of any source house. We are an independent multi-brand outlet curator. The houses whose bags we resell — Louis Vuitton, Christian Dior, Gucci, Burberry, Fendi, Bottega Veneta, Chloé, Coach, Pinko, Guess, Tommy Hilfiger, Tory Burch and others — are not affiliated with, sponsored by, or aware of us. Authentic outlet stock is resold under the first-sale doctrine.